LYTHOMERA Returns Policy

At LYTHOMERA, we are committed to ensuring our customers are completely satisfied with their purchases. This Returns Policy outlines the terms and conditions under which products purchased from our website may be returned.

Eligibility for Returns

Products purchased from LYTHOMERA must be returned within 30 days from the date of receipt. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable Items

Certain items are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Return Process

1. Contact Customer Service through our website or call us at (555) 123-4567.
2. Obtain a Return Merchandise Authorization (RMA) number.
3. Package the item securely and include the RMA number inside the package.
4. Ship the package to: LYTHOMERA Returns, 123 Business Lane, New York, NY 10001.

Refunds

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed and a credit will be automatically applied to your original method of payment, within 5-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please follow the return process and specify the exchange details. Exchanges are subject to availability.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For any further assistance or inquiries, please do not hesitate to contact our customer support team. Thank you for choosing LYTHOMERA.